The Serum
Is this lash serum made in Australia?
Yes. Wolfe Peptide Lash Serum is manufactured in Australia by an Australian cosmetic manufacturer using Australian cosmetic manufacturing standards. Not imported and repackaged. Not formulated overseas and bottled here. Made in Australia from start to finish.
We mention this not just because Australian made is a credential worth having, but because where a cosmetic is manufactured determines the regulatory standards it is held to. Australian cosmetic manufacturing operates under strict quality control requirements and AICIS compliance for all ingredients used.
How long does a tube of Wolfe serum last?
One tube of Wolfe Peptide Lash Serum contains 3ml - enough for a full six week course with one swipe every night.
After the initial six weeks most customers find that continued nightly use maintains their results. A single tube typically lasts six to eight weeks depending on application technique. One swipe along the upper lash line is all that is needed - more does not mean faster results.
How long does it take to see results?
Results are typically visible from week four onwards with consistent daily use. Week six is where most people notice the most significant change.
Peptide formulas work with your natural lash growth cycle rather than overriding it. The anagen phase-the active growth stage of the hair cycle-lasts approximately four to six weeks. Wolfe extends this phase, giving each lash more time to grow before it sheds. You cannot rush this process.
The customers who see results are the ones who apply one swipe every night without skipping. Consistency is everything.
Is it safe? Does it contain prostaglandins?
Wolfe does not contain prostaglandins or prostaglandin analogues. Not an accident.
Prostaglandin analogues, found in many fast-acting lash serums were originally developed as glaucoma medication. Their documented side effects include periorbital fat loss, iris darkening, and eyelid discolouration. We looked at the research and decided against them entirely.
Wolfe is formulated with Myristoyl Hexapeptide-16 and Myristoyl Pentapeptide-17. Two peptides that work with the natural lash growth cycle alongside Niacinamide, Argan Oil, Panthenol, and Hyaluronic Acid. No prostaglandins. No synthetic
fragrance. Made in Australia.
If you have sensitive eyes, a known allergy to any ingredient in the formula, or any existing eye condition, consult your doctor before use. The full ingredient list is available on the product page.
Is it cruelty free?
Yes. Wolfe is cruelty free. No animal testing at any stage of development or production.
How do I apply the lash serum?
One swipe along the upper lash line every night before bed. The same motion as applying eyeliner. Start from the inner corner and draw along the lash line to the outer corner.
Apply to clean dry lashes. Make sure all eye makeup and cleanser residue has been removed first. Do not rinse off. Allow to dry and go to sleep.
Upper lash line only. Once daily only. If contact with eyes occurs rinse immediately with water.
What happens if I stop using it?
Your lashes will gradually return to their natural growth cycle over time. This is true of all lash serums, the results are maintained by consistent use.
Think of it like any skincare routine. The benefits are sustained by continuing the habit. Most customers find that after the initial six week course, maintaining results
requires continued nightly application.
How should I store it?
Store at room temperature away from direct sunlight. Do not refrigerate. Keep the cap closed when not in use.
Shelf life is 12 months from the date of opening the product.
Can I use it with lash extensions or lash lifts?
Yes! Wolfe can be used alongside lash extensions and lash lifts with a few simple precautions.
Apply Wolfe carefully along the upper lash line, avoiding direct contact with the extension bond point. Allow the formula to dry completely before touching your lashes. Our formula is water-based which makes it generally compatible with lash adhesives.
For lash lifts wait at least 48 hours after your lift before beginning use of Wolfe to allow the setting solution to fully cure.
As always if you notice any unusual shedding of your extensions discontinue use and consult your lash technician.
Can I use it if I wear contact lenses?
Yes, but apply Wolfe before inserting your lenses or after removing them. Do not apply with lenses in. Allow the formula to dry completely before inserting lenses. If you experience any irritation discontinue use and consult your optometrist.
Can I use it if I am pregnant or breastfeeding?
We recommend consulting your doctor before using any new cosmetic product during pregnancy or breastfeeding. While Wolfe does not contain prostaglandins or ingredients known to be harmful, we are not able to provide medical advice and your healthcare provider is the right person to make this call for your specific situation.
What is our satisfaction guarantee?
Our satisfaction guarantee applies when the serum is used as directed - one swipe along the upper lash line every night for a minimum of six consecutive weeks. A Day 1 photo taken before first use is required to assess results. The guarantee does not apply to opened products returned without prior contact, results affected by medical conditions affecting hair growth, use of other lash treatments during the six week period, or application to the lower lash line. Contact us at hello@wolfeskin.com.au before week six if you have any concerns about your results. Your rights under Australian Consumer Law apply at all times.
Shipping & Delivery
How much does shipping cost?
Nothing. Free shipping on all Australian orders, always. No minimum spend, no threshold to hit. The price you see is the price you pay.
What is the status of my order?
Once your order is dispatched you will receive a shipping confirmation email with a tracking link. You can track your order at any time using the link provided. If you have not received a confirmation email within 24 hours of ordering check your junk folder first, then contact us at hello@wolfeskin.com.au with your
order number.
How long does shipping take?
Not yet. We currently ship within Australia only. International shipping is something we are working toward. Join the Wolfe inner circle at wolfeskin.com.au to be
notified when it becomes available.
Do you ship internationally?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
What happens if I put the wrong address?
Contact us immediately at hello@wolfeskin.com.au with your order number and the correct address. If your order has not yet been dispatched we will update it at no charge. If it has already been dispatched we are unable to redirect it and a replacement order will incur a reshipping fee. Double check your address at checkout, we send to where you tell us.
Returns & Refunds
What is your return policy?
We accept returns on products that are unused, unopened, and in their original packaging within 30 days of delivery. Return shipping costs are the responsibility of the customer. For hygiene reasons we are unable to accept returns on opened or used products.
Your rights under Australian Consumer Law apply at all times.
How do I return my order?
Email hello@wolfeskin.com.au with your order number and reason for return. We will confirm your return is eligible and provide the return address. Once we receive and inspect the returned product a refund will be processed to your original payment method within 5 to 7 business days. Return shipping is at your cost and we recommend using a tracked service as we cannot be responsible for items lost in transit.
How do I cancel my order?
Contact us immediately at hello@wolfeskin.com.au with your order number. If your order has not yet been dispatched we will cancel it and issue a full refund. Once dispatched we are unable to cancel-please refer to our returns policy below.
What if my product arrived damaged or faulty?
Contact us at hello@wolfeskin.com.au with your order number and a photo of the damage within 7 days of delivery. We will send a replacement immediately at no cost to you. No need to return the damaged product.